Terms & Conditions
Welcome to Ali Baba’s Restaurant & Guest Rooms. By confirming a reservation, you agree to the following Terms & Conditions. If you have any questions, please contact us at baba@alibabasrestaurantandbarbvi.com prior to booking.
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1. Reservations, Deposits & Payment
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A deposit is required at the time of booking to secure your reservation.
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Reservations are confirmed by email once payment has been received.
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The remaining balance, along with all applicable taxes and fees, is due upon check-in unless otherwise arranged.
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One-night bookings are subject to a $40 USD cleaning fee, payable prior to check-in.
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All bookings are subject to a 10% Government Hotel Accommodation Tax and a 5% service fee, which will be applied to the total reservation cost.
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2. Check-In / Check-Out
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Check-In: 3:00 PM | Check-Out: 11:00 AM
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Early check-in or late check-out may be available upon request and subject to availability.
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3. Cancellation Policy
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More than 30 Days Before Check-In: Full refund of deposit.
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15 to 30 Days Before Check-In: 50% of deposit refunded.
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Less than 14 Days Before Check-In: No refund of deposit.
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December Reservations: Deposits are strictly non-refundable.
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4. No-Show Policy
Failure to arrive on your scheduled check-in date without notice will result in the full cost of your stay being charged.
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5. Early Departure
If you depart earlier than your scheduled check-out date, the full amount of your reservation will still be charged.
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6. Force Majeure
In the event of a hurricane, natural disaster, or other force majeure event that makes travel or accommodation impossible, you may cancel without penalty or reschedule subject to availability.
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7. Refunds
Refunds will be processed within 7–10 business days from the date of cancellation approval if you meet the cancellation policy conditions as outlined in Clause 3.
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8. Guest Responsibility & Conduct
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Guests are responsible for any loss, damage, or excessive cleaning required due to their stay.
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Smoking is not permitted in guest rooms. Designated smoking areas are available.
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Management reserves the right to refuse service or terminate a stay without refund in the event of disruptive, unsafe, or inappropriate behavior.
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9. Liability
Ali Baba’s Restaurant & Guest Rooms is not liable for loss, theft, or damage to guests’ personal property. Guests are encouraged to secure valuables appropriately.
We are not responsible for accidents, injuries, or illnesses that occur during your stay.
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10. Governing Law
These Terms & Conditions are governed by the laws of the British Virgin Islands.
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Privacy Policy
At Ali Baba’s Restaurant & Guest Rooms, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you make a reservation or interact with our website.
If you have any questions about this policy, please contact us at baba@alibabasrestaurantandbarbvi.com.
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1. Information We Collect
When you make a booking, contact us, or use our website, we may collect:
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Name, email address, phone number, and billing address
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Payment details (processed securely through our booking/payment provider)
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Reservation details (dates of stay, number of guests, special requests)
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Technical information when you use our website (such as IP address and browser type, via cookies)
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2. How We Use Your Information
We use your information to:
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Process and confirm reservations
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Communicate with you regarding your booking or inquiries
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Process payments and refunds
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Comply with legal or regulatory requirements
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Improve our services and website functionality
We do not sell, rent, or share your personal information with third parties for marketing purposes.
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3. Sharing of Information
Your information may be shared only in the following situations:
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With our trusted service providers (such as payment processors or booking platforms) to complete your reservation
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If required by law, regulation, or legal process
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To protect the rights, property, or safety of our guests, staff, or business
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4. Payment Security
All payments are processed through secure third-party providers. We do not store or have access to your full credit card information.
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5. Cookies & Website Usage
Our website may use cookies to improve functionality and user experience. Cookies are small data files stored on your device. You can adjust your browser settings to disable cookies if you prefer, though some site features may not function properly.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
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7. Your Rights
As a guest, you have the right to:
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Request access to the personal information we hold about you
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Request corrections to your information if it is inaccurate
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Request deletion of your personal data, subject to legal and contractual requirements
To exercise any of these rights, please contact us at baba@alibabasrestaurantandbarbvi.com.
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8. Third-Party Links
Our website may contain links to third-party websites (such as payment platforms or booking systems). We are not responsible for the privacy practices or content of these external sites.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
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10. Governing Law
This Privacy Policy is governed by the laws of the British Virgin Islands.
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